Consumer Information

This section includes a summary of the information that South Piedmont Community College must provide as required by state and federal regulations set forth by the Higher Education Act of 1965, as amended by the Higher Education Opportunity Act of 2008 (HEOA).

South Piedmont Community College is accredited by the Southern Association of Colleges and Schools Commission on Colleges (SACSCOC) to award associate degrees. South Piedmont Community College also may offer credentials such as certificates and diplomas at approved degree levels. Questions about the accreditation of South Piedmont Community College may be directed in writing to the Southern Association of Colleges and Schools Commission on Colleges at 1866 Southern Lane, Decatur, GA,30033-4097, by calling 404-679-4500, or by using information available on SACSCOC’s website, sacscoc.org.
 

The College is also recognized and approved by: 

  • The North Carolina State Board of Community
    Colleges 
  • The North Carolina Community College System 
  • The North Carolina Department of Public Instruction 
  • The Division of Vocational Rehabilitation 
  • The North Carolina State Board of Nursing
     

Medical Programs Accreditations 

 
Associate Degree Nursing 

The South Piedmont Associate Degree Nursing Program is approved by the North Carolina Board of Nursing. Contact the Board at P.O. Box 2129, Raleigh, NC, 27602-2129 or 4516 Lake Boone Trail, Raleigh, NC, 27607 or call 919-782-3211 for questions about the approval. 

Early Childhood Education 

The South Piedmont Early Childhood Education Associate Degree is accredited by the Commission on the Accreditation of Early Childhood Higher Education Programs of the National Association for the Education of Young Children (NAEYC), naeyc.org. The accreditation term runs from March 2020 through March 2027.
 

Emergency Medical Technician-Paramedic 

The South Piedmont Emergency Medical Technician-Paramedic Program is accredited by the Commission on Accreditation of Allied Health Education Programs (CAAHEP) upon the recommendation of the Committee on Accreditation of Educational Programs for the Emergency Medical Services Professions (CoAEMSP). Contact the Commission at 25400 US Hwy 19 North, Suite 158, Clearwater, FL 33763 or call 727-210-2350 for questions about the accreditation. 

 
Medical Assisting 

The South Piedmont Medical Assisting Program is accredited by the Commission on Accreditation of Allied Health Education Programs (CAAHEP) upon the recommendation of the Medical Assisting Education Review Board (MAERB). Contact the Commission at 1361 Park Street, Clearwater, FL, 33756 or call 727-210-2350 for questions about the accreditation. 

 
Medical Sonography 

The South Piedmont Medical Sonography Program is accredited by the Commission on Accreditation of Allied Health Education Programs (CAAHEP) upon the recommendation of the Joint Review Committee for Diagnostic Medical Sonography (JRCDMS). Contact the Commission at 1361 Park Street, Clearwater, FL, 33756 or call 727-210-2350 for questions about the accreditation. 

 
Paralegal 

The South Piedmont Paralegal Program is certified by the NC Bar Paralegal Certification.  

 
Practical Nursing 

The South Piedmont Practical Nursing Program is approved by the North Carolina Board of Nursing. Contact the Board at P.O. Box 2129, Raleigh, NC 27602-2129 or 4516 Lake Boone Trail, Raleigh, NC 27607 or call 919-782-3211 for questions about the approval. 

South Piedmont Community College 

Biennial Review of the Drug Free Schools and Communities Act (DFSCA) 

FY 2022-2024 

South Piedmont Community College complies with the Drug-Free Schools and Communities Act (Public Law 101-226) and Drug and Alcohol Abuse Prevention Regulations. These regulations “require that, as a condition of receiving funds or any other form of financial assistance under any federal program, an institution of higher education (IHE) must certify that it has adopted and implemented a program to prevent the unlawful possession, use, or distribution of illicit drugs and alcohol by students and employees while on college premises or as part of any college-sponsored activities.” For employee information, the South Piedmont Community College’s Policies and Procedures Manual contains Policy 6.06 Drug and Alcohol Policy. For student information, the South Piedmont Community College Student Handbook includes 6.06 Drug and Alcohol Policy and the Student Code of Conduct. The Consumer Information Page and can be found on the South Piedmont Community College’s website which offers this information to students, employees, and guests. In addition, South Piedmont Community College’s Office of Student Life provides activities related to Alcohol and Drug Awareness. 

South Piedmont provides programs, services, activities, and resources which are intended to educate and prevent alcohol and drug abuse. These are reviewed and revised as needed on an ongoing basis. This biennial review is intended to meet the requirements of the Drug Free Schools and Communities Act for fiscal years 2022-2023 and 2023-2024. 

Standards of Conduct 

The college supports a safe and productive educational environment and prohibits the unlawful manufacture, distribution, dispensation, possession, or use of a controlled substance or alcohol, which presents a hazard to students and employees.  Any employee or student violating this policy is subject to disciplinary action up to and including termination/expulsion and referral for prosecution. Employees violating this policy will be brought before South Piedmont’s Office of Human Resources. Students violating this policy will be brought before South Piedmont’s Student Code of Behavioral Conduct within the Student Affairs Division and will follow procedures through this code. 

Applicable legal sanctions under federal, state, or local law 

Various federal, state, and local statues make it unlawful to manufacture, distribute, dispense, deliver, or sell controlled substances. The penalty imposed depends upon many factors which include the type and amount of controlled substance involved, the number of prior offenses (if any), whether death or serious bodily injury resulted from the use of such substance, and whether any other crimes were committed in connection with the use of the controlled substance. 

Under federal and North Carolina state laws, illegal drug and alcohol use, possession, and distribution activities carry criminal penalties. 

The North Carolina General Statues Chapter 18: Regulation of Alcoholic Beverages Article 3 provides comprehensive rules and penalties for the sale, possession and consumption of alcoholic beverages. The State of North Carolina also administers the NC Controlled Substances Act, which lists controlled substances and describes violations and penalties associated with controlled substances. These are also specific statues and penalties involved with driving while impaired. South Piedmont is also a Smoking/Tobacco-Free Campus. 

Federal illicit drug laws prohibit the use, possession, distribution, manufacture or dispensation of controlled substances.  

Health Risks 

Specific serious health risks are associated with the use and abuse of drugs and alcohol. Some major risks are listed below, but please note this list is not all-inclusive:  

Alcohol and Other Depressants (barbiturates, sedatives, and tranquilizers)—Addiction, accidents as a result of impaired ability and judgment, alcohol poisoning, overdose when used with other depressants, damage to a developing fetus, heart and liver damage.  

Marijuana –Impaired short-term memory, thinking, and physical coordination. Can cause panic reaction and increase the risk of lung cancer and emphysema. Can interfere with judgment, attention span, concentration, and overall intellectual performance. Impairs driving ability. May cause psychological dependence and comprise the immune system. 

Cocaine—Addiction, cardiovascular system damage including heart attack, brain damage, seizures, lung damage, severe depression, paranoia, psychosis. Similar risks are associated with other stimulants, such as speed and uppers. 

Inhalants—Inhalants are a diverse group of chemicals that easily evaporate and can cause intoxication when their vapors are inhaled. Most inhalants are central nervous system depressants. Use of these drugs slows down many body functions. High doses can cause severe breathing failure and sudden death. Chronic abuse of some of these chemicals can lead to irreversible liver damage and other health problems.  

Nicotine—Tobacco smoke contains thousands of chemical compounds, many of which are known to cause cancer. Nicotine, which is a central nervous system stimulant, produces an increase in heart and respiration rates, blood pressure, adrenaline production and metabolism. People can rapidly become physically and psychologically dependent on tobacco. It also compromises the immune system.  

Prescription Drug Abuse—Adverse reactions, dependency, withdrawal, and overdose. 

Available Drug and Alcohol Counseling, Treatment, and Rehabilitation Programs 

Because of the serious problems, which can arise from alcohol and drug use and abuse, information concerning drug and alcohol counseling, treatment and rehabilitation programs is available from Human Resources for employees and through external resources from any counselor in Student Affairs for students. Students who seek counseling or medical assistance on campus because of alcohol or drug use and abuse can do so with the assurance that strict counseling confidentiality will be observed. No campus disciplinary action will result from information disclosed within the bounds of counseling.  

Following is a list of local area alcohol and drug treatment centers as well as additional resources. South Piedmont Community College does not endorse any treatment providers, nor does the college provide financial support for the students’ treatment programs. 

List of Drug and Alcohol Programs
 

Local Mental Health and Substance Abuse Treatment Resources:
 

  • Daymark Recovery Services-Monroe Crisis, Rehabilitation Center, 1408 E. Franklin Street, Monroe, NC 704-635-2080 or www.daymarkrecovery.org 
  • Daymark Recovery Services Union Center, 1190 W. Roosevelt Blvd., Monroe, NC 

704-296-6200 or www.daymarkrecovery.org/locations/union-center 

  • Sandhills Center Mental Health, Wadesboro, NC 

704-694-6588 or 

https://www.healthgrades.com/group-directory/nc-north-carolina/wadesboro/sandhills-center-mental-health-oo24lsg

Additional Resources:  

Employee Assistance Program (EAP) through McLaughlin Young: 1-800-633-3353 

Crime, Incident, and Accident Reporting Notification Information

Call 911 if there is a fire, a medical emergency, or if you need the police. If you recognize an emergency situation for yourself or someone else call 911 immediately!

After notifying 911, please call 9999.

Our 9999 hotline is monitored by staff in the Safety Operations Center

Classroom phones ring directly to 9999 when the handset is lifted

Office extensions require dialing 9999 to reach the hotline operator

AHERP (All Hazards Emergency Response Plan)

SPCC All Hazards Emergency Response Plan (Click Image Below)

AHERP Cover

Opt-in

Campus Visitors can receive Campus Safety alerts on their mobile devices. To do so, text a short code (#spcc) to 833-259-0950. Once enrolled, any information within 30 days will be sent to the via text. Visitors will receive a text regarding their subscription’s expiration. To cancel, text “#spcc STOP” to 833-259-0950. Subscription to the Opt-in pool does not require an e-mail.

Note: Students are automatically setup to receive to Campus Safety Alerts on their mobile devices and student emails during class enrollment.

Crime Statistics

The National Campus Safety Act requires all institutions of higher education to report annual campus crime statistics. The annual security report is also available at Student Affairs.

2023 Annual Safety and Security Report (PDF)

SPCC Crime Statistics (PDF)

Contact

For questions regarding Opt-in, please contact Campus Safety at 704-290-5866 or CampusSafety@spcc.edu.For questions regarding other emergency notifications, please contact Campus Safety at 704-290-5866 or CampusSafety@spcc.edu.

Catalog and Student Handbook   

Information about student rights and responsibilities, code of conduct, disciplinary process, harassment policies, internet and website use policies, and other information that can help you be a successful student at South Piedmont Community College. 

Career Services

SP | Career Connector provides career counseling, exploration and job search and preparation services for students and graduates of South Piedmont Community College. 

College Navigator – National Center for Education Statistics 

Copyright Policy(Waiting for the updated version) 

Demographics Drug Related Offenses

Release of Student Information  

South Piedmont Community College adheres to the Family Educational Rights and Privacy Act of 1974 (FERPA) (20 U.S.C. §1232g; 34 CFR Part 99), which is a federal law that protects the privacy of student education records. FERPA applies to all educational agencies and institutions that receive funding under any program administered by the Department of Education. Once a student reaches 18 years of age or attends a postsecondary institution at any age, the student becomes an “eligible student,” and all rights formerly given to parents under FERPA transfer to the student.  

The eligible student has: 

  • the right to have access to (inspect and review) their education records. 
  • The term “education records” is defined as those records that contain information directly related to a student and which are maintained by an educational agency or institution or by a party acting for the agency or institution. 
  • the right to seek to have the records amended if the student believes their records to be inaccurate, misleading, or otherwise in violation of the student’s privacy rights, excluding grade changes. 
  • the right to have control over (consent to) the disclosure of personally identifiable information from the records (except in certain circumstances specified in the FERPA regulations), by completing a Consent to Release Student Information (written consent) form for South Piedmont Community College. 
  • the right to file a complaint with the Family Policy Compliance Office, U. S. Department of Education, 400 Maryland Avenue, SW., Washington, DC, 20202, if the school violates FERPA. 

FERPA generally prohibits the improper disclosure of personally identifiable information derived from education records. Thus, information that an official obtained through personal knowledge or observation or has heard orally is not protected under FERPA. 

Access to Education Records 

Under FERPA, a school must provide an eligible student with an opportunity to inspect and review their education records within 45 days following its receipt of a request. Copying any records may be at the expense of the student. 

Amendment of Education Records 

Under FERPA, an eligible student has the right to request that inaccurate or misleading information in their education records be amended.  While a school is not required to amend education records in accordance with the eligible student’s request, the school is required to consider the request. If the school decides not to amend a record, the school must inform the student of their right to a hearing on the matter. If after the hearing, the school still decides not to amend the record, the eligible student has the right to insert a statement in the record setting forth their views. The statement must remain with the contested part of the eligible student’s record for as long as the record is maintained. Amendment procedures may be used to challenge facts that are inaccurately recorded, but may not be used to challenge a grade, an opinion, or a substantive decision made by a school about an eligible student. 

FERPA was intended to require only that schools conform to fair recordkeeping practices and not to override the accepted standards and procedures for making academic assessments, disciplinary rulings, or placement determinations. If FERPA amendment procedures are not applicable to an eligible student’s request for amendment of education records, the school is not required under FERPA to hold a hearing on the matter. 

Disclosure of Education Records 

Under FERPA, a school may not generally disclose personally identifiable information from an eligible student’s education records to a third party unless the eligible student has provided written consent. Written consent forms are available on the www.spcc.edu website under Student Panel, Forms (Etrieve), under Registrar, Consent to Release Student Information; through the South Piedmont Registrar’s Office at the Monroe and Polkton Campuses; or by emailing the registrar at registrar@spcc.edu to receive a form. 

However, there are exceptions where a school can disclose personally identifiable information from an eligible student’s education records to a third party without written consent: 

  • School officials with legitimate educational interest in the information 
    • “School officials” are defined as a person employed by or under contract with the college in an administrative, supervisory, academic, or support staff position, or a board member, trustee, attorney, sponsor, or collaborating high school liaison. 
    • “Legitimate educational interest” is defined as the school official needing access to information in a student’s record in order to perform their job, and/or maintain safety or security for the campus, and the school official performing a task related to a student’s education or is providing a service/benefit to the student. 
  • Other schools in which the student is transferring 
  • Specified officials for audit or evaluation purposes 
  • Appropriate parties in connection with financial aid to a student 
  • Organizations conducting certain studies for or on behalf of the school 
  • Accrediting organizations 
  • To comply with a judicial order or lawfully issued subpoenas 
  • To the parent of a dependent student if the parent has claimed the student on the most recent year’s income tax statement 
  • Appropriate officials in cases of health and safety emergencies 
  • State and Local authorities, within a juvenile justice system, pursuant to specific State law 
    • “Directory Information” 
      • “Directory Information” may be disclosed and includes: 
      • Student’s name 
      • Student’s hometown 
      • Dates of attendance at the college 
      • Credentials earned and dates awarded 
      • Student’s major field of study or program 
      • Honors and Awards 
    • Information that may not be disclosed without written consent: 
      • Student ID number 
      • Student’s email or mailing address 
      • Student’s telephone number 
      • Social Security Number 
      • Grades/GPA 
      • Class schedule 
      • Employment information 
      • Academic performance information 
      • Admission information 
      • Transcripts 
      • Financial information 
      • Disciplinary information, unless imminent threat 
      • Class attendance information 
      • Student’s current enrollment status 

As a note: conditions specified in the FERPA regulations at 34 CFR § 99.31 have to be met before a school may non-consensually disclose personally identifiable information from education records in connection with any of the exceptions mentioned above. 

Law Enforcement Records 

“Law Enforcement Records” created by law enforcement for a law enforcement purpose and maintained by law enforcement are not “education records” subject to the privacy protections under FERPA. However, education records shared with law enforcement do not lose their protected status as education records and are subject to the privacy protections under FERPA. 

Complaints 

The Family Compliance Office requires that a student have “standing,” i.e., have suffered an alleged violation of their rights under FERPA, in order to file a complaint. Information will not be considered if provided by a third party. The Office may investigate those timely complaints that contain specific allegations of fact giving reasonable cause to believe that a school has violated FERPA. A timely complaint is defined as one that is submitted to the Office within 180 days of the date that the complainant knew or reasonably should have known of the alleged violation of FERPA. Complaints that do not meet FERPA’s threshold requirement for timeliness are not investigated. If the Office does investigate the complaint, and it is determined that the school violated FERPA, the school and the complainant are so advised, and the school is informed of the steps it must take to come into compliance with the law. The investigation is closed when voluntary compliance is achieved. 

Complaints regarding access or amendment to records should include: date of the request for access or amendment to the education records; name of the school official to whom the request was made (a dated copy of any written request to the school should be provided, if possible); the response of the school official, if any; and the specific nature of the information requested, or the specific nature of the inaccurate information for which the amendment was requested and evidence provided to the school to support the assertion that such information is accurate. 

Complaints regarding improper disclosure should include: the date or approximate date the alleged disclosure occurred or the date the student learned of the disclosure; the name of the school official who made the disclosure, if that is known; the third party to whom the disclosure was made; and the specific nature of the education records disclosed. 

Complaint forms may be obtained by calling 202-260-3887. Please mail the completed form to: 

              

Family Policy Compliance Office
     

U.S. Department of Education
             

400 Maryland Avenue, SW
             

Washington, DC 20202-8520 

Destruction of Records 

Unless there is an outstanding request by an eligible student to inspect and review education records, FERPA permits the school to destroy such records without notice to the student. (NCCC Records Retention and Disposition Schedule issued by the Department of Natural and Cultural Resources, Division of Archives and Records; G.S. §121-5 and G.S. §132-8) 

U.S. Department of Education (FERPA General Guidance for Students, June 26, 2015)
Updated June 2021 

Financial Aid Information

Graduation Rate 

HEERF Funding Quarterly Budget and Expenditure Reports  (Waiting on more PDFs)

March 2021 (CARES Act) 

June 2021 (CARES Act) 

September 2021 (CARES Act) 

July 2022 (HEERF) 

September 2022 (HEERF) 

Loan Information

Mission Statement

Net Price Calculator  <https://spcc.edu/wp-content/uploads/NetPriceindex.html>

In accordance with the Higher Education Opportunity Act of 2008 (HEOA), by Oct. 29, 2011, each postsecondary institution that participates in Title IV federal student aid programs must post a net price calculator on its website that uses institutional data to provide estimated net price information to current and prospective students and their families based on a student’s individual circumstances. 

Pell Grant Recipients 

Performance Measures – Student Achievement
 

Refunds

Retention Rate 

State Authorization and Complaint Procedures (Create another page of https://spcc.edu/elearning/state-authorization-and-complaint-procedures/ )<About> Consumer Information > NC Sara>

Student Life

Active student clubs and organizations are the cornerstone of quality student life programs and events. Clubs allow students to fellowship with others of like interests and benefit from the diversity and talent within each club. 

Textbook Information

Title IX

Transcripts

Transfer of Credit Policy

Tuition and fees

List of tuition and fees for curriculum (for-credit) courses. 

Student Complaint Procedures

In compliance with state regulations and with the U.S. Department of Education, South Piedmont Community College desires to resolve student complaints in a fair, timely and effective manner.  Students who desire to resolve a grievance should follow South Piedmont’s Student Grievance Policy and Procedure which can be found in the SPCC Student Handbook (pg. 64-65). Please use the following link to access the digital grievance form: SPCC Grievance Form

Students should exhaust all possible avenues of complaint resolution before going outside of the college.  For assistance with the grievance procedure, students may contact:

Elaine Clodfelter, Director of Student Advocacy and Accountability
Email: eclodfelter@spcc.edu
Office: 704-272-5302
PO Box 126, Polkton NC  28135

The State Authorization Unit of the University of North Carolina System Office serves as the official state entity and acts as the clearinghouse to receive complaints concerning post-secondary institutions that are authorized to operate in North Carolina. If students are unable to resolve a complaint through the institution’s grievance procedures, they can review the Student Complaint Policy (PDF) and submit their complaint using the online complaint form at https://studentcomplaints.northcarolina.edu/form. For more information, send an email to: studentcomplaint@northcarolina.edu or review information at North Carolina Post-Secondary Education Complaint Website.

NC Office of Post-Secondary Education Complaints

North Carolina Post-Secondary Education Complaints
223 S. West Street, Suite 1800
Raleigh, NC 27603
(919) 962-4550

Website: https://www.northcarolina.edu/post-secondary-education-complaints/
Email: studentcomplaint@northcarolina.edu

For Out-of-State Online Students

South Piedmont Community College students residing outside the state of North Carolina who desire to resolve a student grievance are encouraged to follow South Piedmont’s internal grievance procedure as shown in the SPCC Student Handbook (pg. 64-65). If an issue cannot be resolved internally, a complaint may be filed with SARA North Carolina, with the student’s home state, or with South Piedmont Community College’s accrediting agency SACSCOC. Please see contact information below.

Contact information for SARA North Carolina:
SARA North Carolina Director
NCSEAA
c/o SARA North Carolina
PO Box 41349
Raleigh, NC 27629
Phone: (855) 727-2162, toll free
Fax: (919) 248-6667

Email: complaint@saranc.org
SARA North Carolina Website
Student Complaint Process
Student Complaint Form

SACSCOC Complaint Procedures

South Piedmont Community College is accredited by the Southern Association of Colleges and Schools Commission on Colleges (SACSCOC) to award associate degrees, diplomas and certificates. Questions about the accreditation of South Piedmont Community College may be directed in writing to the Southern Association of Colleges and Schools Commission on Colleges at 1866 Southern Lane, Decatur, GA  30033-4097, by calling (404) 679-4500, or by using information available on SACSCOC’s website (www.sacscoc.org).

The Commission may be contacted for the following reasons: 1) to learn about the accreditation status of South Piedmont Community College; 2) to file a third party comment at the time of the South Piedmont Community College decennial review; 3) to file a complaint against South Piedmont Community College for significant non-compliance with a standard or requirement.

Normal inquiries about South Piedmont Community College, such as admission requirements, financial aid, educational programs, etc., should be addressed directly to South Piedmont Community College and not to the Commission on Colleges.In compliance with state regulations and with the U.S. Department of Education, South Piedmont Community College desires to resolve student complaints in a fair, timely and effective manner.  Students who desire to resolve a grievance should follow South Piedmont’s Student Grievance Policy and Procedure which can be found in the SPCC Student Handbook (pg. 64-65). Please use the following link to access the digital grievance form: SPCC Grievance Form.

Students should exhaust all possible avenues of complaint resolution before going outside of the college.  For assistance with the grievance procedure, students may contact:

Elaine Clodfelter, Director of Student Advocacy and Accountability
Email: eclodfelter@spcc.edu
Office: 704-272-5302
PO Box 126, Polkton, NC  28135

The State Authorization Unit of the University of North Carolina System Office serves as the official state entity and acts as the clearinghouse to receive complaints concerning post-secondary institutions that are authorized to operate in North Carolina. If students are unable to resolve a complaint through the institution’s grievance procedures, they can review the Student Complaint Policy (PDF) and submit their complaint using the online complaint form at https://studentcomplaints.northcarolina.edu/form. For more information, send an email to: studentcomplaint@northcarolina.edu or review information at North Carolina Post-Secondary Education Complaint Website.