Hours:
Monday-Thursday: 7:30 AM – 5:00 PM
Friday: 7:30 AM to 3:00 PM
Email: TechHelp@spcc.edu
Phone: 704-290-1723
Office: Room 3145 First Floor OCH Main Bldg.
Amanda Winfrey: Coordinator for Technology Support/Tech Commons
What Do We do?
The Technology Coordinator provides front line support to students and faculty in the use of technologies in the physical and the virtual classroom by resolving basic technical problems, escalating unresolved queries, and following up with customers via phone, videoconference, email, ticketing system, and in-person to ensure high functionality of learning technologies in support of student’s academic success.
Below is a description of the various technologies students use at SPCC.
For more information and training on the different technologies you will use as a student, attend a new student orientation hosted before the fall term. Sign up for a session on either the L. L. Polk campus or the Old Charlotte Highway campus.
Canvas
Canvas is the course management system used by the college for all web-enhanced, blended, and fully-online courses.
Students may register for classes, view academic progress information, view their financial aid information, and pay for classes through the GO! Student Portal.
Aviso
Aviso is an online system that allows students to connect and engage with the college for academic success. Aviso is where students will view their academic advisor and set appointments; create and review their individual academic plans; and maintain communication related to academic goals.
Student Email
All new curriculum students are provided a college issued Office 365 email account. Your college email account is the official account through which the college and your instructor will contact you. Please check daily for announcement and notifications.
Log In Support
New students are assigned a username and temporary password upon the completion of the admissions process. See the New Student Technology Guide for instructions on accessing your accounts. If you are unable to access your student accounts after following the login instructions, please email TechHelp@spcc.edu or call (704) 290-1723 for assistance.