South Piedmont Community College wants everyone to be able to use our websites, online courses, documents, and campuses. Accessibility Services and the Center for Learning and Teaching work together so that nothing in how we design or build our digital content gets in the way. This page explains how to request an accommodation, how to report a digital accessibility concern, and where to find help.
On this page:
Report a Digital Accessibility Concern
Tips for Improving Your Experience
Requesting Accommodations
Students: Accessibility Services
South Piedmont Community College is committed to ensuring that no qualified individual is excluded from, denied the benefits of, or subjected to discrimination under any college program or activity. In accordance with Section 504 of the Rehabilitation Act of 1973, the Americans with Disabilities Act (ADA), and state law, Accessibility Services are facilitated and processed by counselors. Our processes consistently take place through an open and ongoing inte ractive process that is required by these laws.
The goal of our interactive process is to help the college ensure that students with disabilities are provided with equal access and opportunity to participate in courses and programs. This process always begins with active engagement with the student applying for accommodations and meeting with a South Piedmont counselor, and may include consultation with faculty, staff and other accessibility professionals in the field. Its purpose is to help determine and implement appropriate, individualized academic accommodations for students. Counselors also serve as an ongoing resource to students and faculty to help them understand their roles and obligations in the provision of approved accommodations.
Steps to Request Services
Complete an Intake Application for Accommodations
Fill out the Accessibility Services: Intake Application (You must have/use your South Piedmont credentials to login.)
Submit Documentation
As part of your application, you will provide supporting documentation. You can either attach the required documentation to your Intake Application or email your documents to counselors@spcc.edu.
Please see our documentation guidelines that you may give to your provider.
Schedule an Intake Meeting with a Counselor
Schedule an intake meeting by emailing counselors@spcc.edu.
Some accommodations may not be applicable or cannot be approved in a college level course, despite having being approved and provided in the student’s K-12 educational settings. To be reasonable, it must not create an undue financial or process burden for the college, or require a fundamental change to the nature of a course, program or its intended learning outcomes. Please see the below document to learn more about the differences between high school and college accessibility services.
Questions about workplace accommodations go to employment@spcc.edu or 704.272.5335.
Report an issue to the Digital Accessibility Office
Do you think content or features on a South Piedmont website, online course, form, or document are inaccessible to people with disabilities? Do you have suggestions to improve the digital accessibility of one of our websites or online tools? If so, please use the form below to let the Center for Learning and Teaching know. Anyone can report, and you do not need a South Piedmont account. Need a classroom, testing, or program accommodation? Contact Accessibility Services at counselors@spcc.edu For all other issues( including passwords, Canvas login, or wifi), submit a ServiceNOW request or contact the Help Desk.
Campus Resources
Three groups work together on accessibility at South Piedmont. Start with the one that fits your question.
Accessibility Services
Counselors work one on one with students to arrange classroom, testing, and program accommodations.
Digital accessibility
Websites, online courses, forms, documents, and videos. The Center for Learning and Teaching reviews every report and works with Accessibility Services when a student is affected.
Tips for Improving Your Experience
A few built-in tools can make our sites easier to use:
- Zoom in or out with Ctrl and + or Ctrl and − (Command on a Mac).
- Use the ENGLISH menu at the top of every page to translate the site.
- Turn on captions in our videos, and use your browser’s reader mode to simplify a page.
- Try the screen reader built into your device: Narrator on Windows, VoiceOver on Mac and iPhone, TalkBack on Android.
Our Standard for Web Content
South Piedmont builds its websites, online courses, and documents to conform to the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA, the standard named in the federal ADA Title II rule. That applies to everything we publish, including content from vendors.
Faculty and staff who create web pages, course content, or documents can find training and guides from the Center for Learning and Teaching.