South Piedmont Instructor Onboarding
Supplemental Tools and References
Please walk through each of the tabs below to get a glimpse of the tools available to you as a South Piedmont instructor as outlined in your New Instructor Onboarding Course in Canvas. We are excited to have you on board!

Resources arranged by corresponding onboarding module
Welcome — we are glad you are here. Please use this virtual resource kit as a supplement to the New Instructor Canvas course. This guide has useful tools you will be using regularly as a South Piedmont instructor.
Let’s get started by setting up your emergency notification system and SPCC email.
- Emergency Notification System
- SP Email Set-up
- SP Office Phone usage
- Questions? Contact the Center for Teaching, Learning, and Leadership or your Human Resources Team.
- Stephanie Gilbert, Director: sgilbert@spcc.edu
- HR Team
- Academic and Student Affairs Leadership Team
Let’s get to know your way around South Piedmont through our maps, directory, and campus security.
Navigate through campus with Campus Maps
Contact other instructors and staff through the Campus Directory
Learning more about Campus Security:
Our Campus Safety contact form helps you understand who to contact in case you need assistance from our security and safety resources. CAMPUS SAFETY CONTACT
You can visit their WEBSITE or simply contact them at 704-290-9999.
At South Piedmont, we embrace the following approaches: andragogy and the community college student, internationalizing our curriculum, building student core skills, and maximizing the HyFlex modality. Learn more about our South Piedmont instructional processes on the CTLL website.
Our South Piedmont Students will be paired with an advisor through the Advising Center within the first 9 credits. After that, they will be paired with an advisor in their respective major/concentration area. If you would like to refer your student, please complete an AVISO/Watermark form.
Want to find out how to quick start your course section, quick links for all your instruction administration processes, and much more? Visit the CTLL website CLICK HERE.
To discover how to receive funding for professional development and funding criteria CLICK HERE.
Interested in learning more about our tutoring services? Find the ASC Website CLICK HERE.
Interested in referring a student for tutoring, go to AVISO/WATERMARK.
To visit the SPCC Library CLICK HERE.
Our library services can help with research, information literacy, plagiarism, and equipment loans such as laptops and calculators.
Have your students check out our laptop “vending machines” found on all 3 campuses!
To find out more about South Piedmont Counseling Services CLICK HERE:
Submit a form in AVISO to refer a student.
Questions?
Email: counselors@spcc.edu
Call: 704-290-5844
Important Note: the student withdrawal processes in this section relate to curriculum courses. If you are teaching non-curriculum/non-credit courses or College and Career Readiness courses, please contact your Department or Program Chair for specific instructions.
At times, students may need to withdraw from a class or instructors will need to withdraw students based on attendance.
- Etrieve Manual (How-To Guide)
- Withdrawing a Student from Class (How-To Guide)
- Instructor-initiated Withdrawal (How-To Guide)
- Instructor Initiated Withdrawal (Form)
Student Initiated Withdrawal
Students may withdraw from any or all classes after the 10% point and through the 70% point of each semester without a grade penalty. The student must submit the appropriate withdrawal form and speak to a counselor.
Instructor Initiated Withdrawal
Faculty may withdraw students who violate the attendance policy as outlined in the course syllabus. If a student’s absences in a course exceed 12.5 percent of the course contact hours, faculty may submit an Instructor Initiated Withdrawal form through SharePoint forms and a grade of “WI” (Withdrawal by Instructor) will be assigned. Before submitting the Instructor Initiated Withdrawal form, the faculty must attempt to notify the student of the impending withdrawal. The 12.5 percentage is calculated by doubling the number of course contact hours as listed in the College Catalog. For example, the 12.5 percent point for a three (3) contact hour course is six (6) class hours. The College does not differentiate between “excused” and “unexcused” absences in calculating course attendance.
Administrative Withdrawal
After the 70% point, students may seek an administrative withdrawal by providing appropriate documentation stating their extenuating circumstances. Withdrawals are accepted by the Vice President of Student Services office until two (2) weeks before the classes ending. In cases where
the Vice President of Student Services formally approves the withdrawal, the student will be assigned a grade of “W.” Note: Not all administrative withdrawals are approved.
Instructors should alert students, their counselor, or their advisor about issues pertaining to their success at SPCC.
- How to create an alert in AVISO (Video)
- How to Raise Alerts in AVISO (How-to)
- How to Create a Note in AVISO (How-to)
Contact Laura Simmons, 704-272-5340, lsimmons@spcc.edu
Click HERE to find your Canvas courses.
If you would like access to Growing with Canvas — South Piedmont’s introduction to Canvas course, please contact Erika McDaniel (emcdaniel@spcc.edu) to get access for you and then CLICK HERE.
You may also want to request a “Canvas Sandbox” in which to test out your new Canvas skills.
Questions?
Contact Catalina Ramirez, Director of E-Learning at 704-272-5419 mramirez@spcc.edu
Find your MS Teams HERE. If you would like step by step demo to gain access, try THIS!
Setting up Classes
To view a video about setting up Teams to facilitate your class CLICK HERE.
Set Up a MS Teams Class (How-To Guide)
Set Up and Leading a Class (Video)
Screensharing
Screenshare MS Team (How-To Guide)
How to Share Powerpoints on MS Teams (Video)
Breakout Rooms
MS Teams Breakout rooms (How-To Guide)
MS Teams Breakout Rooms (How-To Guide)
Questions?
Contact Catalina Ramirez, Director of E-Learning at 704-272-5419 or mramirez@spcc.edu.
Check out our Hyflex and ITV Technology Guides!
Important Note: the attendance processes in this section relate to curriculum courses. If you are teaching non-curriculum/non-credit courses or College and Career Readiness courses, please contact your Department or Program Chair for specific instructions.
Accurate attendance tracking is imperative to academic success and SPCC tracking and reporting. This responsibility falls not only within each class period but at the 10% census date of the semester.
Faculty must keep accurate and up-to-date attendance and grade records for all classes. Such documents are required for internal accountability, demonstrating compliance with NCCCS audit requirements, and for assessment purposes. Attendance record verification is directly related to the amount of FTE revenue generated by the College. Inaccurate records result in loss of FTE funding received in subsequent years.
Faculty will be provided access to the class roster in Self Service on the start date of the class. Faculty will receive an email with detailed instructions for completing 10% and the final attendance at the beginning of each semester. Read the instructions carefully! They are revised each semester. Faculty must submit the 10% roster within 24 hours of the census date. Faculty are responsible for knowing the census date of each of their classes.
CLICK HERE to find out more!
How should you record attendance in the event of inclement weather? Read here to find out.
Inclement Weather (How-To Guide)
QUESTIONS? Kathleen Coggins, 704-993-2402, kcoggins@spcc.edu
Our student’s e-books, OERs and materials are channeled through through Bibliu.
Learn how to set up your class through the authentication process: CLICK HERE
BibliU App How To Use the Reader, Annotate Texts, and Reference
- Understanding OERs, Courseware, and eBooks
- Identifying Materials, Requesting Materials, Late Materials: Additions, Updates, Changes, and information on Timelines
- Everyday Uses, Printing Materials, and information on collecting Analytics through User Data Reports
- Faculty Help, Assisting Students
Links for instructors
AVISO
AVISO
Student ReferralsE-TRIEVE
ETRIEVE
Faculty FormsSelf-Service
Self-Service
Roster, Grades, AttendanceSHAREPOINT
Sharepoint
Academic and General formsTASKSTREAM
Taskstream
Core Skills TrackingCONTACT INFORMATION
- Academic Advising: Laura Simmons (lgrego@spcc.edu)
- Academic Support Center: Marsha Thomas (mthomas@spcc.edu)
- Attendance: Kathleen Coggins (kcoggins@spcc.edu)
- Campus Safety: 704-290-5866 (CampusSafety@spcc.edu)
- Counseling, Career & Disability Services: Eric Skeen (eskeen@spcc.edu)
- CTLL: Stephanie Gilbert (sgilbert@spcc.edu)
- eLearning: Catalina Ramirez (elearning@spcc.edu)
- Grading/Roster: Registrar (registrar@spcc.edu)
- IT Support: (704) 272-5320 (ITSupport@spcc.edu)
- Library Services: Dana Glauner (dglauner@spcc.edu)