Medical Office Administration

Program description:

With medical office administration credentials, you will be prepared to maintain business records for a variety of health-care organizations. Job responsibilities can include filing insurance claims, providing customer service, and paying invoices.

Course work includes medical terminology, information systems, office management, medical coding, billing and insurance; legal and ethical issues; and word processing.


Employment opportunities:

Graduates are prepared to find employment in medical and dental offices, at hospitals, at insurance companies, in laboratories, and for medical supply companies.

Degrees, Diplomas, and Certificates:

  • ASSOCIATE DEGREE IN GENERAL MEDICAL OFFICE ADMINISTRATION   |   2 Years to Complete
    Download Curriculum Map (A25310A)
  • ASSOCIATE DEGREE IN MEDICAL BILLING AND CODING   |   2 Years to Complete
    Download Curriculum Map (A25310B)
  • DIPLOMA IN MEDICAL INSURANCE CODING   |   1.5 Years to Complete
    Download Curriculum Map (D25310)   |   Print Gainful Employment Disclosure
  • CERTIFICATE IN MEDICAL OFFICE ADMINISTRATION   |   1 Year to Complete
    Download Curriculum Map (C25310)
  • CTE PATHWAY FOR HIGH SCHOOL STUDENTS   |   1 Year to Complete
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    Our Career and Technical Education (CTE) Pathways in the Health Sciences CTE Cluster lead to a credential for employment (certificate, diploma, or degree). Prepare for a career planning, managing, and therapeutic services, diagnostic services, health informatics, support services, and biotechnological research and development.

    Available Pathways

    Classes are offered at our college campuses in Monroe and Polkton and online. Some classes may be offered at your local high school. Classes are organized into pathways and align with the K-12 curriculum and Career and College Ready Standards adopted by the State Board of Education. The following CTE pathways are available to eligible high school juniors, and seniors.

    MEDICAL OFFICE ADMINISTRATION CERTIFICATE (C25310PA)

    Course Credits Prerequisites Semester offered (SPCC Campus)
    CIS 110: Introduction to Computers (T) 3 None Fall, Spring, Summer
    MED 121: Medical Terminology I 3 CCP qualifying scores Fall, Spring, Summer
    MED 122: Medical Terminology II 3 MED 121 Fall, Spring, Summer
    OST 148: Medical Coding Billing & Insurance 3 None Fall
    Total Credits 12

    GENERAL MEDICAL OFFICE ADMINISTRATION CERTIFICATE (C25310PB)

    Course Credits Prerequisites Semester offered (SPCC Campus)
    OST 148: Medical Coding Billing & Insurance 3 None Fall
    OST 149: Medical Legal Issues 3 None Fall, Spring
    MED 121: Medical Terminology I 3 CCP qualifying scores Fall, Spring, Summer
    MED 122: Medical Terminology II 3 MED 121 Fall, Spring, Summer
    OST 243: Medical Office Simulation 3 OST 148 Spring
    Total Credits 15

Other Educational Opportunities:

  • MEDICAL ADMINISTRATIVE ASSISTANT COURSE   |   4 Months to Complete
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    Medical Administrative Assistant Program Details and Fact Sheet

    This 276-hour online program will prepare students for the Certified Medical Administrative Assistant (CMAA) and Certified Electronic Health Records Specialist (CEHRS). Students are allowed 4 months to complete this program.

    Classes begin on the 20th of each month with the exception of December. We do not offer a class in December.

    Requirements:

    • Students must reside in North Carolina and provide proof of residency
    • HS Diploma, GED or unofficial college transcripts

    Cost: $180.00

    Career Step is offering a $130 GiftRocket e-card for students beginning the program in the month of July.

    To learn more or to register, contact: Wendi McCarn, 704.290.5280

  • MEDICAL CODING AND BILLING COURSE   |   8 Months to Complete
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    Professional Medical Coding & Billing Program Details & Fact Sheet
    This 640-hour online program will prepare students for the Certified Coding Associate (CCA) or Certified Professional Coder (CPC) exams. This program is broken into 2, 4-month parts.  Students must complete Part I before they can register for Part II.

    Classes begin on the 20th of each month with the exception of December. We do not offer a class in December.

    Part I Cost: $180 (books are included)

    Career Step is offering a $130 GiftRocket e-card for students beginning the program in the month of July.

    Part II Cost: $180 (books are included)

    Requirements:

    • Students must reside in North Carolina and provide proof of residency
    • HS Diploma, GED or unofficial college transcripts

    To learn more or to register, contact: Wendi McCarn, 704.290.5280

To learn more about degree, diploma, and certificate programs in medical office administration, contact:
Sarah Jordan
Faculty, Medical Office Administration

Mark Little
Department Chair, Computer and Industrial Technologies

Dr. Maria Lander
Dean, School of Professional Occupations and Public Services

To learn more about other educational opportunities in medical office administration, contact:
Wendi McCarn
Program Coordinator, Career and Continuing Education

Note: This program may transfer to a four-year institution. For more information, please contact the individual(s) listed above.