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Students – COVID-19

Admissions

Admissions is available to help you virtually by email, phone, or Skype.

Email: admissions@spcc.edu

Cheyenne Little, Enrollment Specialist
Phone: 704-272-5338

Jessy Naito, Student Services Receptionist
Phone: 704-272-5324

Amanda Secrest, Director of Admissions and Testing
Phone: 704-290-5847

  • New students will need to complete the admissions process by clicking on the box that best describes you. You are welcome to contact admissions at admissions@spcc.edu or 704-272-5391 for any questions or assistance.   
  • Once the process has been completed, please allow up to 48 hours for your SPCC student account to be created. 
  • Check your personal email for updates from admissions@spcc.edu on your admission status  
  • Once you receive a final email from admissions@spcc.edu that your file is complete, you are ready to register through your SPCC provided GO! Account. 

Academic Advising

Academic Advising will be available virtually through email or Skype.
Phone: 704-290-5213 
Email: advising@spcc.edu

Skype for Business:

  • As students, you have access to Skype through your 0ffice 365 email. Once logged into your email, and everything loads, you will see an “S” in the top right corner of your email screen, that stands for Skype. If you click on this and search one of our Advisors names (Megan Watkins or Laura Grego), you can message us directly and ask us any questions you have. 
  • Virtual meetings can be on a desktop computer or a smart phone. Registration must be done on a computer. Your GO! Student Portal (go.spcc.edu) does not work on a smart phone  
  • Appointments can be requested through Aviso. If a virtual appointment is requested, an advisor will send a Skype link meeting request through your SPCC email. 

Academic Support Center

Students can make online appointments, call ASC, or contact via Skype for Business.
Phone: 704-290-5239
Email: asktheasc@spcc.edu 

  • Get step by step directions on how to make an online appointment through WCOline by clicking here. 
  • The Firefox browser needs to be used for online tutoring and the laptop camera and microphone should be on and available. Choose to allow, use or share them in the session. Not having a camera will prevent sharing audio and video. 
  • If a student does not have a camera on his/her laptop, s/he may communicate with the tutor during the tutoring session via the chat box on the platform, or call the ASC at 704-290-5239 and make arrangements to speak with the tutor via the phone during the tutoring session.  

Bookstore

The Bookstores are available virtually.
Phone: 7042905848 

  • Students may order books online with free shipping: https://www.bkstr.com/spccstore/home 
  • In the event that ordering online with a credit card creates financial difficulties, students may email the bookstore manager at amrobinson@follett.com. Please be sure to include a phone number. The bookstore manager will call the student and make appropriate arrangements. 

Business Office/Student Financial Accounts

Bree Bowers Accounts Receivable Technician 
Phone: 704272-5355
Email: bbowers@spcc.edu 

Amy Williams Accounts Receivable Coordinator
Phone: 704272-5354 
Email: awilliams@spcc.edu 

Payments can be made by credit card through go.spcc.edu or over the phone. Payments by check – including driver’s license and phone numbers – may be mailed to SPCC, Attn: Business Office, P.O. Box 126, Polkton, NC 28135; or a payment plan may be set up with NelNet Payment Solutions on go.spcc.edu. 

FERPA laws require that student account information may be given only to the student, with minor exceptions. Click here to complete the FERPA Release Form.  

Career Services

Access the job board, listen to career podcasts, build a career portfolio, and build or update your resume by activating your account in College Central Network. 

Classes

  • Currently, all South Piedmont classes are online.
  • Faculty, instructors, college staff can be reached through the college directory or other contact information located on the course syllabus.

There are no additional ESOL registrations for this semester. If you have questions, please call: 

(EN ESPANOL) 

  • Anuncios de Classes 
  • Todas las clases de ESOL estan canceladas 

HSE classes will only be offered online until further notice. If you have questions, please contact:  

Counseling Services

Counseling Services are available virtually by email, Skype or phone. 
Email: counselors@spcc.edu

Kayla Shy, Counselor
Phone: 704-290-5803

Eric Skeen, Counselor
Phone: 704-290-5846

Erica Andrews, Director of Counseling
Phone: 704-272-5345

For assistance with time and stress management, South Piedmont can make referrals to community resources and short-term counseling. 

Counselors are available to meet virtually with students.  To schedule a virtual appointment with Counseling Services: 

  • Log into Aviso using your student username and password. 
  • Though the meeting is virtual, you will need to choose a location – “OCH” or “Polk”. 
  • Choose Counseling Services in response to “Know who you want to meet with?” 
  • Select the reason for your appointment. 
  • Select “Virtual meeting”. 
  • An email will be sent to you with a link for the virtual meeting. 

Counselors are available to meet by phone with students. To schedule a phone appointment with Counseling Services: 

  • Log into Aviso using your student username and password. 
  • Though the meeting is by phone, you will need to choose a location – “OCH” or “Polk.” 
  • Choose Counseling Services in response to “Know who you want to meet with?” 
  • Select the reason for your appointment. 
  • Select “Phone call.”  

Disability Services

To apply for disability accommodations or to request revisions to your accommodations, email counselors@spcc.edu or call 704-290-5844. 

For more information, please visit the Disability Services website.  

Financial Aid

Financial aid services are available by email, phone, or chat. 
Email: finaid@spcc.edu 

Allison Wilkinson, Financial Aid Technician II (Child Care Grants)
Phone: 704-290-5842

Tammi Smith, Financial Aid Technician (Work study and Veteran’s Benefits)
Phone: 704-290-5812

Emily Jarrell, Director of Financial Aid and Veteran’s Affairs
Phone: 704-272-5326

  • Chat with us by clicking on CHAT. 
  • Students may apply for financial aid at www.fafsa.gov 
  • Helpful videos including “How to Create a FSA ID” and “Using the myStudentAid Mobile App” can be found on our website.  

Internet Access

Coronavirus information should be received only from trusted sources/websites to avoid phishing campaigns as well as bad/incorrect information and speculation that could result from visiting unreliable websites. 

  • Several Internet service providers and phone companies are providing free or reduced cost services for students to have Internet service.Please click here for a list of these providers. 
  • WiFi can be accessed from the parking lots of SPCC locations.
  • Students may submit an ITS Helpdesk ticket if they encounter technology issues to ITSupport@spcc.edu or call the ITS Helpdesk at 704272-5320. 
  • For assistance with logging into the GO! Student Portal, O365 email, or Moodle, email ITSupport@spcc.edu or call 704272-5320. 
  • https://spcc.edu/student-resources/technologies/

Library Resources

SPCC libraries strongly encourage students to contact us via chat, phone, or email to renew materials or for help with research assignments.

Horne Library (Polkton campus) 
Phone:  704-272-5389 

Carpenter Library (Monroe campus)  
Phone: 704-290-5851 

  • The library can be reached by phone during business hours and by email or chat outside of business hours. We will reply to your email within 24 hours, excluding Saturdays and Sundays.  
  • Horne Library (Polkton campus) 
  • Phone:  704-272-5389 
  • Carpenter Library (Monroe campus)   
  • Phone: 704-290-5851 
  • The bulk of SPCC Libraries’ resources are available 24/7 online from our library website. On the library website, you will find links to specific resource pages. Below are some links of significant importance: 
  • Course Research Guides: The library has course-specific pages that provide links to handpicked library databases to help you complete your research assignments. These guides also provide assistance with picking a research topic, evaluating websites, and helping to cite your sources. 
  • Citation Styles: This link will help you cite your sources and format your paper for APA or MLA format. 
  • Library Databases: This link will take you to an A-Z list of all the library’s online databases. 
  • Library FAQ: For other library-related information, please visit this FAQ link. 
  • Library Contact Information: This link will give you all methods of communication with the library. 
  • As a reminder, the library can help reset student passwords should you have trouble accessing your college accounts (i.e. Moodle, Go, Email). 
  • The library plans to be flexible with due dates for anything you have checked out.  
  • If you feel that you may be experiencing symptoms congruent with the coronavirus, please do not visit the campus to return your items. We will not charge you overdue fees.  
  • You can contact the library during by phone during business hours or by email after business hours to renew your items. 

Registration

New and current students may continue to register for Summer 2020 classes. 

  • Current Students: 
    • Registration is open now 
    • Students may register through their GO! Accounts or contact Academic Advising for a virtual advising appointment:
      • Phone: 704-290-5213 
      • Email: advising@spcc.edu 
  • New Students: 
    • Registration is open now 
    • New students will need to complete the admissions process if you have not done so already, which will enable you to register for classes. 
    • Once the admissions process is completed, then you are ready to register for classes through your SPCC provided GO! Account or you may contact Academic Advising for a virtual advising appointment:
      • Phone: 704-290-5213 
      • Email: advising@spcc.edu 

Payment or payment arrangements for Summer 2020 classes is/are due at the time you register:

  •  
  • Current Students: 
    • Registration opens March 30, 2020. 
    • Students may register through their GO! accounts or contact Academic Advising for a virtual advising appointment.
      • Phone: 704-290-5213
      • Email: advising@spcc.edu
    • Your SPCC email account can be used as your electronic signature for any college paperwork that can be handled electronically. 
  • New Students:  
    • Registration opens April 20, 2020. 
    • New students will need to complete the admissions process if you have not done so already, which will enable you to register for classes.
    • Once the admissions process is completed, then you are ready to register for classes through your SPCC provided GO! Account or you may contact Academic Advising for a virtual advising appointment:
  •  
  • Payment or payment arrangements for Fall 2020 classes will be due between July 6 and July 23.  
    • Payment options can be found here  
      • Phone: 704-272-5355 or 704-272-5354       

Student Records and Forms

  • Student Records wants to make sure you have access to all necessary forms to include Change of Program, Course Repeat Request, Student Initiated Withdrawal, Transcript Request, and others.  Each form is available both electronically and in paper format.  Detailed instructions for using these and other electronic forms are found on the SPCC website. 
  • Students may access records related resources on the SPCC website.

Student Records are accessible via phone or email:

Email: registrar@spcc.edu

Emily Trexler, Records Technician
Phone: 704-272-5329

Jessy Naito, Student Services Receptionist
Phone: 704-272-5324

Diana Gagne, Assistant Registrar
Phone: 704-272-5328

Cathy Horne, Registrar
Phone: 704-272-5337

  • Students who may be having issues with their classes due to events surrounded by COVID-19 must first consult with their instructor(s) to explore options and determine their next steps. If you and your instructor find it in your best interest to withdraw from your class(es), you may do so  by completing the electronic Withdrawal FormIf you have issues with the electronic form, you may complete the paper Student Withdrawal Form. 

Transcript Requests  

  • Official transcripts that need to be mailed/emailed to another institution or mailed to a specific address can be requested through the National Student Clearinghouse, by completing the electronic Transcript Request Form, or by completing the paper Transcript Request Form.  More detailed instructions, including payment and delivery are found on the Records page of the SPCC website. 
  • The preferred method of sending transcripts is through a secured electronic transcript provider such as National Student Clearinghouse, Parchment, Scrip-safe, etc., if the institution you attended offers this option. If prompted, please have the transcript sent to admissions@spcc.edu. Otherwise, you may mail the transcript to: South Piedmont Community College, Attn. Admissions, PO Box 126, Polkton, NC 28135. 

Transcript Evaluations 

  • Student Records will continue to evaluate all college and military transcripts that are received and processed through Admissions.   
  • You will receive an email once your transcript evaluation is complete.   
  • More information about the transcript evaluation process is on the SPCC website. 

Testing

Testing Centers are currently closed to the public. If you have questions, please contact us.

Phone: 704-272-5338
Email: testing@spcc.edu 

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