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Current Students

Admissions

Admissions is available virtually, by email, Skype, or phone.

Nov. 16 hours are 8 am to 5 pm

Hours beginning Nov. 17, 2020
Monday-Thursday 7 am to 7:30 pm
Friday 8 am to 3 pm

Please call or email a Success Navigator for questions or assistance with getting started at SPCC. Cheyenne, Gabriela, Jessy, and Rhonda are happy to assist you.
Phone: 704-290-5100

Email: navigate@spcc.edu

Amanda Secrest, Director of Admissions and Testing
Phone: 704-290-5847

  • New students will need to complete the admissions process by clicking on the appropriate box. You are welcome to contact admissions at admissions@spcc.edu or 704-272-5324 for any questions or assistance.   
  • Your SPCC student account will be created within 48 business hours after your admissions application has been processed.
  • Check your personal email for updates from admissions@spcc.edu regarding your admission status.
  • Once you receive a final email from admissions@spcc.edu that your file is complete, you are ready to register through your SPCC provided Go! Student Portal. 

Academic Advising

Academic Advising is available virtually through email or Skype.
Phone: 704-290-5213 
Email: advising@spcc.edu

Skype for Business:

  • As students, you have access to Skype through your Office 365 email. Once logged into your email and everything loads, you will see an “S” in the top right corner of your email screen, that stands for Skype. If you click on this and search one of our Advisors names (Patrick Brown, Jennifer Schmitt, or Laura Grego), you can message that advisor directly to ask questions. 
  • Virtual meetings can be on a desktop computer or a smart phone. Registration must be done on a desktop or laptop computer. Your Go! Student Portal does not work on a smart phone.  
  • Appointments can be requested through Aviso. If a virtual appointment is requested, an advisor will send a Skype link meeting request through your SPCC email. 

Academic Support Center

Students can make online appointments, call the Academic Support Center (ASC), or contact via Skype for Business.
Phone: 704-290-5239
Email: asktheasc@spcc.edu 

  • Get step by step directions on how to make an online appointment through WCOnline by clicking here. 
  • Firefox is the preferred browser for WCOnline tutoring. Your laptop camera and microphone should be on and available. Choose to allow, use, or share the camera and microphone in the session. A camera is required to share audio and video. 
  • If a student does not have a camera on his/her laptop, s/he may communicate with the tutor during the tutoring session via the chat box on the platform, or by calling the ASC at 704-290-5239 to make arrangements to speak with the tutor via the phone during the tutoring session.  

Bookstore

Hours of Operation

View the bookstore hours here: https://spcc.edu/student-resources/bookstore/ 

For questions or alternate arrangements, please call 704–290–5848.  Social distancing will be required inside the bookstore and the number of customers will be monitored. 

Textbook Rental Returns

Students should return textbooks to the OCH Bookstore back door at the Braswell Building between the hours of 10 am to 2 pm Monday through Thursday.  Textbooks are due on or before December 9.

Textbook Buy-Backs

Students should return textbooks to the OCH Bookstore back door at the Braswell Building between the hours of 10 am to 2 pm Monday through Thursday.

Spring Textbook Orders

Students can place textbook orders at www.spccshop.com. Students can order before December 17 using a credit card.  Starting December 17, students can begin using their financial aid.  Students can call the Bookstore at 704-290-5848 if they have questions about their orders.  Textbooks can be picked up at the back door of the OCH Bookstore between 10 am to 2 pm Monday through Friday, January 4th – 8th and January 11th -15th.  Students can also have their orders shipped to them at a cost of $7.50.

Business Office/Student Financial Accounts

Hours of Operation

Monday – Friday:  8 am – 3 pm

Bree Bowers, Accounts Receivable Technician  
Phone: 704–272-5355  
Email:bbowers@spcc.edu 

Amy Williams, Accounts Receivable Coordinator  
Phone: 704–272-5354   
Email:awilliams@spcc.edu 

The following payment options are available: cash, check, credit card (American Express, Discover, MasterCard, VISA), Sponsorship (WIA, TAA, VR, etc.) and Financial Aid (Pell Grant, Scholarship, Private Loan).

Payments can be made by credit card through go.spcc.edu or over the phone. Payments by check – including driver’s license and phone numbers – may be mailed to SPCC, Attn: Business Office, P.O. Box 126, Polkton, NC 28135; or a payment plan may be set up with NelNet Payment Solutions on go.spcc.edu. 

Phone:
Ms. Bree Bowers
704-272-5355

Ms. Amy Williams
704-272-5354

In Person:

Due to COVID-19 the following dates are available for in-person payments from 9am – 2pm each day:
December 3, 2020
December 4, 2020
December 10, 2020
December 11, 2020

Payments can be made at our Old Charlotte Highway Campus (OCH), located at 4209 Old Charlotte Highway, Monroe, NC 28110 in the Braswell Building OR our L.L.Polk Campus (LLP), located at 680 US 74, Polkton, NC 28135 in the Garibaldi Building. Other date arrangements can be made if needed.  Please discuss with staff when calling the office.

FERPA laws require that student account information may be given only to the student, with minor exceptions. Click here to complete the FERPA Release Form to give South Piedmont  permission to speak with others, as you identify on the form.

Career Services

Access the job board, listen to career podcasts, build a career portfolio, and build or update your resume by activating your account in College Central Network. For further assistance with career exploration, job searching, resume writing, and interviewing, you may schedule an appointment with a counselor in Aviso or email careerservices@spcc.edu

Classes

  • All classes at South Piedmont are online with the exception of certain classes in public health and safety, trade programs, and College and Career Readiness that have been granted an exception. The section code, syllabus, and published course information will distinguish those courses. Students should consult with their instructor(s) for further information.
  • Faculty, instructors, and college staff can be reached through the college directory or other contact information located on the course syllabus.

To register for ESOL classes, please click here. If you have questions, please call:

To register for High School Equivalency classes, please click here. If you have questions please call:

Counseling Services

Counseling Services are available virtually, by email, Skype, or phone. Please email counselors@spcc.edu to schedule an appointment.

Kayla Shy, Counselor
Phone: 704-290-5803

Eric Skeen, Counselor
Phone: 704-290-5846

Erica Andrews, Director of Counseling
Phone: 704-272-5345

Counselors can help students with time and stress management and can make referrals to community resources and short-term counseling. 

Counselors are available to meet virtually with students.  To schedule a virtual appointment with Counseling Services: 

  • Log into Aviso using your student username and password. 
  • Though the meeting is virtual, you will need to choose a location – “OCH” or “Polk”. 
  • Choose Counseling Services in response to “Know who you want to meet with?” 
  • Select the reason for your appointment. 
  • Select “Virtual meeting”. 
  • An email will be sent to you with a link for the virtual meeting. 

Counselors are available to meet with students by phone. To schedule a phone appointment with Counseling Services: 

  • Log into Aviso using your student username and password. 
  • Though the meeting is by phone, you will need to choose a location – “OCH” or “Polk.” 
  • Choose Counseling Services in response to “Know who you want to meet with?” 
  • Select the reason for your appointment. 
  • Select “Phone call.”  

Disability Services

To apply for disability accommodations or to request revisions to your accommodations, email counselors@spcc.edu or call 704-290-5844. 

For more information, please visit the Disability Services website.

Emergency Assistance

COVID-19 student emergency assistance may be available to students who experience cost of attendance hardships based on challenges associated with COVID-19. Award decisions will be made based on the applicant’s individual situation, and amounts awarded are subject to limitations. Applicants must state the amount requested and may be required to provide documentation to support that amount. The student is not responsible for any type of repayment for the money awarded. 

Find the application for student assistance here.

For more information or questions, contact Jessy Naito at jnaito@spcc.edu or 704-272-5324.

If you require food assistance immediately, please email counseling@spcc.edu to request short-term assistance.

Financial Aid

Financial Aid Services are available virtually, by email, Skype, or phone. Please email finaid@spcc.edu to schedule an appointment.

Allison Wilkinson, Financial Aid Technician II (Child Care Grants)
Phone: 704-290-5842

Tammi Smith, Financial Aid Technician (Work study and Veteran’s Benefits)
Phone: 704-290-5812

Emily Jarrell, Director of Financial Aid and Veteran’s Affairs
Phone: 704-272-5326

  • Chat with us by clicking on CHAT. 
  • Students may apply for financial aid at www.fafsa.gov 
  • Helpful videos including “How to Create a FSA ID” and “Using the myStudentAid Mobile App” can be found on our website.

Internet Access

Coronavirus information should be received only from trusted sources/websites to avoid phishing campaigns as well as bad/incorrect information and speculation that could result from visiting unreliable websites. 

  • Several Internet service providers and phone companies are providing free or reduced cost services for students to have Internet service.Please click here for a list of these providers. 
  • WiFi can be accessed from the parking lots of SPCC locations.
  • Students may submit an ITS Helpdesk ticket if they encounter technology issues to ITSupport@spcc.edu or call the ITS Helpdesk at 704272-5320. 
  • For assistance with logging into the Go! Student Portal, Office 365 email, or Moodle, email ITSupport@spcc.edu or call 704272-5320. 
  • https://spcc.edu/student-resources/technologies/

Library Resources

SPCC Library staff are available to assist students Monday-Thursday from 7:45 a.m-7:30 p.m. virtually.  On Fridays, the libraries offer virtual services from 8:00-3:00 p.m.   

SPCC libraries may be reached by phone, chat, or email during business hours to assist students with services such as renewing materials or for help with research assisgnments.

Horne Library (Polkton)
Phone: 704-272-5389

Carpenter Library (Monroe)
Phone: 704-290-5851

Email: library@spcc.edu

Virtual chat: Visit the website at www.spcc.edu/libraries

  • Many SPCC Libraries’ resources are available 24/7 online from our library website. Here you will find links to specific resource pages. Below are frequently accessed resources: 
    • Course Research Guides: The library has course-specific pages that provide links to handpicked library databases to help you complete your research assignments. These guides also provide assistance with picking a research topic, evaluating websites, and helping to cite your sources. 
    • Citation Styles: This link will help you cite your sources and format your paper for APA or MLA format. 
    • Library Databases: This link will take you to an A-Z list of all the library’s online databases. 
    • Library FAQ: For other library-related information, please visit this FAQ link. 
    • Library Contact Information: This link will give you all methods of communication with the library. 
  • As a reminder, the library can help reset student passwords should you have trouble accessing your college accounts (i.e. Moodle, Go! Student Portal, Email). 

Registration

Registration for Spring 2021 is open on November 16. Virtual advising and registration support is available for new and current students.

  • Current Students: 
    • Students may register through their Go! Student Portal or contact Academic Advising for a virtual advising appointment.
    • Your SPCC email account may be used as your electronic signature for any electronic college paperwork.
  • New Students:  
    • New students will need to complete the admissions process if you have not done so already, which will enable you to register for classes.
    • Once the admissions process is completed, then you are ready to register for classes through your SPCC provided Go! Student Portal or you may contact Academic Advising for a virtual advising appointment:

Payment or payment arrangements for Spring 2021 classes must be in place at the time of registration.

  • Payment options can be found here
  • Phone: 704-272-5355 or 704-272-5354 

Safety Precautions and Protocols

Student COVID-19 Protocol

  • Symptoms may appear 2-14 days after exposure to the virus. The following are known symptoms but may not include all possible symptoms:
    • Fever or chills
    • Cough
    • Shortness of breath or difficulty breathing
    • Fatigue
    • Muscle or body aches
    • Headache
    • New loss of taste or smell
    • Sore throat
    • Congestion or runny nose
    • Nausea or vomiting
    • Diarrhea

Anyone experiencing symptoms of COVID 19 or generally do not feel well must stay home.

Self-quarantine form

Self-quarantine is a precautionary measure that students should take if they have been or have strong reason to believe they have potentially been exposed to a contagious disease such as Coronavirus (COVID-19)Students should complete the COVID-19 Self-Quarantine Form and self-quarantine for 14 days. 

Find the student self-quarantine form here.

If you do not have access to Etrieve, submit the student self-quarantine form below.
(For proper submission use Chrome, Edge or Safari when filling out the form.)

COVID-19 Student Self-Quarantine Form

  • 2) Student Name: * Required
  • 4) Do you suspect that you are infected with the virus that causes COVID-19? * Required
  • 5) Have you contacted a medical professional who advised you to self-quarantine? * Required
  • Date Format: MM slash DD slash YYYY

Student Records and Forms

  • Student Records wants to make sure you have access to all necessary forms to include Change of Program, Course Repeat Request, Student Initiated Withdrawal, Transcript Request, and others.  Each form is available both electronically and in paper format.  Detailed instructions for using these and other electronic forms are found on the SPCC website. 
  • Students may access records related resources on the SPCC website.

Student Records are accessible via phone, email or in-person by appointment:

Email: registrar@spcc.edu

Emily Trexler, Records Technician
Phone: 704-272-5329

Jessy Naito, Success Navigator
Phone: 704-272-5324

Diana Gagne, Assistant Registrar
Phone: 704-272-5328

Cathy Horne, Registrar
Phone: 704-272-5337

Transcript Requests  

  • Official transcripts that need to be mailed/emailed to another institution or mailed to a specific address can be requested through the National Student Clearinghouse, by completing the electronic Transcript Request Form, or by completing the paper Transcript Request Form.  More detailed instructions, including payment and delivery are found on the Records page of the SPCC website. 
  • The preferred method of sending transcripts is through a secured electronic transcript provider such as National Student Clearinghouse, Parchment, Scrip-safe, etc., if the institution you attended offers this option. If prompted, please have the transcript sent to admissions@spcc.edu. Otherwise, you may mail the transcript to: South Piedmont Community College, Attn. Admissions, PO Box 126, Polkton, NC 28135. 

Transcript Evaluations 

  • Student Records will continue to evaluate all college and military transcripts that are received and processed through Admissions.   
  • You will receive an email once your transcript evaluation is complete.   
  • More information about the transcript evaluation process is on the SPCC website. 

Self-quarantine is a precautionary measure that students should take if they have been or have strong reason to believe they have potentially been exposed to a contagious disease such as Coronavirus (COVID-19)Students should complete the COVID-19 Self-Quarantine Form and self-quarantine for 14 days. 

Find the student self-quarantine form here.

If you do not have access to Etrieve, submit the student self-quarantine form below. (For proper submission use Chrome, Edge or Safari when filling out the form.)

COVID-19 Student Self-Quarantine Form

  • 2) Student Name: * Required
  • 4) Do you suspect that you are infected with the virus that causes COVID-19? * Required
  • 5) Have you contacted a medical professional who advised you to self-quarantine? * Required
  • Date Format: MM slash DD slash YYYY

Testing

Testing Centers are open in compliance with social distancing guidelines to current and prospective South Piedmont students through Nov. 23, 2020. If you have an appointment during this time, please arrive at least 15 minutes early to allow for sign-in at the entrance of the building. Make sure you have everything you need prior to entering the building.

RISE, TEAS, and CASA testing will be transitioned to virtual testing beginning Nov. 30, 2020. All other testing will resume on-site in late January 2021. Students can start scheduling virtual appointments beginning Nov. 17 on the Testing Center homepage.

If you have questions, please contact us.  
Phone: 704-290-5100
Email: testing@spcc.edu