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Program Description

Medical assistants are multi-skilled health care professionals who are qualified to perform administrative, clinical and laboratory procedures.

Best medial assistant program in nc

Graduates of SPCC’s CAAHEP-accredited Medical Assisting program may be eligible to sit for the American Association of Medical Assistants’ certification examination to become certified medical assistants.

The Medical Assisting program at SPCC is designed to provide the knowledge and skills needed to pass the Medical Assistants’ certification examination.

Medical Assisting Admissions Information


Update to 2021 Admissions: Deadline for applying to the Medical Assisting Diploma program for Spring 2021 entry will be November 30, 2020. Students must attend a Medical Assisting Information Session before applying to the MA program and receiving the Phase II MA Program Application. The Information Sessions will be held virtually and dates and times are listed below. Links will be posted here for these virtual sessions at least 24 hours prior to the start of the session time. The session link will not be active until just prior to the session time.


For a complete listing of prerequisites, admission requirements, class listing, and estimated program cost see the Fall 2020 Medical Assisting Admissions Booklet (Includes day and weekend options, Fall and Spring entry) 


Medical Assisting Information Sessions Times:

NOTE: Criteria is reviewed periodically and is subject to change.

09/15/2020 – 12:00 p.m.https://us.bbcollab.com/guest/f9c42b6be3b64221b91bed8df70ca4b5

09/30/2020 – 6:00 p.m. https://us.bbcollab.com/guest/e48a270c51e24fd58ed61d941228dde7

10/01/2020 – 10:00 a.m. https://us.bbcollab.com/guest/97a108738c2642d0856a6ff3f4457332

10/09/2020 – 12:00 p.m. https://us.bbcollab.com/guest/d5b48145fb2747a78620adfc52508ff7

10/14/2020 – 2:00 p.m. 

10/19/2020 – 2:00 p.m. 

10/28/2020 – 6:00 p.m.

11/4/2020 – 4:00 p.m. 

11/10/2020 – 10:00 a.m. 

11/18/2020 – 1:00 p.m.  https://us.bbcollab.com/guest/c4ba6576f3a84d94a361682617047856

*Outcomes for Retention, Placement and Certification Exam




                                                                    MEDICAL ASSISTING PROGRAM OUTCOMES

 The goal of the Medical Assisting Program at South Piedmont Community College is: “To prepare competent entry-level medical assistants in the cognitive (knowledge), psychomotor (skills), and affective (behavior) learning domains.”

What is a Medical Assistant?

Medical assistants work alongside physicians, mainly in outpatient or ambulatory care facilities, such as medical offices and clinics.

In Demand  |  Medical assisting is one of the nation’s careers growing much faster than average for all occupations, according to the United States Bureau of Labor Statistics, attributing job growth to the following:

  • Predicted surge in the number of physicians’ offices and outpatient care facilities
  • Technological advancements
  • Growing number of elderly Americans who need medical treatment

Job Responsibilities  |  Medical assistants are cross-trained to perform administrative and clinical duties.

Here is a quick overview (duties vary from office to office depending on location, size, specialty, and state law):

Administrative Duties (may include, but not limited to):

  • Using computer applications
  • Answering telephones
  • Greeting patients
  • Updating and filing patient medical records
  • Coding and filling out insurance forms
  • Scheduling appointments
  • Arranging for hospital admissions and laboratory services
  • Handling correspondence, billing, and bookkeeping

Clinical Duties (may include, but not limited to):

  • Taking medical histories
  • Explaining treatment procedures to patients
  • Preparing patients for examination
  • Assisting the physician during exams
  • Collecting and preparing laboratory specimens
  • Performing basic laboratory tests
  • Instructing patients about medication and special diets
  • Preparing and administering medications as directed by a physician
  • Transmitting prescription refills as directed
  • Drawing blood
  • Taking electrocardiograms
  • Removing sutures and changing dressings

Patient Liaison

Medical assistants are instrumental in helping patients feel at ease in the physician’s office and often explain the physician’s instructions.

PCMH Team Member

Medical assistants are essential members of the Patient-Centered Medical Home team. According to a survey by the Healthcare Intelligence Network, medical assistants ranked as one of the top five professionals necessary to the PCMH team.

CMA (AAMA) Certification

Many employers of allied health personnel prefer, or even insist, that their medical assistants are CMA (AAMA) certified.


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Employment Opportunities

  • Medical assistant
  • Office laboratory technician
  • Practice manager
  • Insurance filing
  • Coding and billing
  • Ambulatory care center
  • Receptionist
  • File clerk/supervisor
  • Outpatient care
  • Nursing care facilities

Educational Opportunities

Contact Information

Medical Assisting Faculty & Staff:

Lori Laney
Program Director, Medical Assisting
Karen Hembree
Faculty, Medical Assisting/Medical Laboratory
Paige Cohen
Faculty, Medical Assisting
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